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Hello, I am Natasha Vincent: an online marketing consultant for spas, salons and gyms.
Natasha Vincent's Bio:
Natasha Vincent's Experience:
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Managing Director at M.E. Publications
July 2003 - Present | Montreal, QC- Manage a health and beauty website from business planning stage to profitability at http://mydreadlocks.com
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Online Marketing Consultant at Intercash Europe Ltd.
August 2011 - September 2012 | Montreal, QC- Create and implement social media marketing plan - Assess metrics to create a tangible action plan - Draft email campaigns
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Assistant Supervisor at Sitesell, Inc
January 2004 - June 2007- Supervised team of 10 agents, responded to account inquiries, and promoted optimum customer service with phone support services provided exclusively from fall 2005 to spring 2007. - Educated consumers and promoted sales for products and services. Assisted team through sharing on-the-job learning techniques and composed FAQ's and more that enhanced operations. - Contributed to development of multiple plans, programs, and activities that increased customer satisfaction and business performance. - Hired initially as a front lien inbound customer support professional and rapidly promoted to Assistant Supervisor for exemplary on-the-job contributions. - Wrote and developed FAQ's and job functions/descriptions that ensured uniformity and consistency of operation at all levels.
Natasha Vincent's Education:
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Concordia University
1997 – 2001BAConcentration: Journalism
Natasha Vincent's Interests & Activities:
Writing, running and researching. Kind of like "The Three Rs."